Shipping & Terms
Canada We offer FREE SHIPPING across Canada - Canada Post Xpress - Insurance & tracking number included.
USA 4-8 business days - Canada Post Expedited - Insurance & tracking number included.
International up to 2 weeks - Canada Post Regular Mail - Please note that this option doesn't include insurance nor tracking. If you wish to have full coverage, or other shipping options such as faster delivery, please contact us for a shipping quote.
We do our best to ship out orders within 48 hrs. If your order is placed on the weekend, please keep in mind that it will be shipped on the following business day, so if you place your order on Friday, your order will be shipped on Monday. An email notification will be sent once your order has been shipped.
Some countries may charge import taxes and or duties, please note that these additional costs are the responsibility of the purchaser not MonaSultan.com. Mona Sultan strives to provide accurate shipping estimates, however we shall not be held responsible for any delays by third party shippers.
Mona Sultan/Fluidmotions DGS Inc. will not hold liability or refund the shipping charges of any delivery delays due to inclement weather conditions or customs delays.
RETURNS, EXCHANGE & CANCELLATION POLICY
We do not offer exchange or return, so please make sure to keep that in mind before you checkout. Cancellation is only applicable on out of stock items.
MonaSultan.com is committed to protecting your privacy. Personal information that you submit on this website for inquiries or orders will not be shared or released and is strictly confidential.
If you have any questions or special requests, please contact us.
monasultan.com is a division of Fluidmotions DGS.inc